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![]() Bethel University
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Customer Service Management programs prepare individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
While Customer Service Management offers degrees up to the Associates degree, most students study towards a Bachelors degree. Students major in Customer Service Management all around the US, though the major at the Associates degree level sees the most graduates in Tennessee. The average starting salary for an undergraduate degree in Customer Service Management is $39,500.
Some top careers related to Customer Service Management, include Administrative Services Managers, which are in high demand. Yet there are positions that pay more, such as Administrative Services Managers. The most in-demand position for Customer Service Management majors is First-Line Supervisors of Office and Administrative Support Workers.
These are the highest paying careers for Customer Service Management majors.
These are the careers in highest demand for Customer Service Management majors.
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