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Customer Service Support/Call Center/Teleservice Operation

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About Customer Service Support/Call Center/Teleservice Operation

Customer Service Support/Call Center/Teleservice Operation programs prepare individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

While Customer Service Support/Call Center/Teleservice Operation has degrees up to the Award of at least 1 but less than 2 academic years, the majority of students earn a All. Students study Customer Service Support/Call Center/Teleservice Operation all over the country, though the major at the Associates degree level has the most graduates in Wisconsin. The average annual income for an undergraduate degree in Customer Service Support/Call Center/Teleservice Operation is $48,168.

Popularity of Customer Service Support/Call Center/Teleservice Operation Degrees in the U.S.
This heat map represents the states that have the highest percent of Customer Service Support/Call Center/Teleservice Operation degrees compared to all other degrees awarded in that state.
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Careers

Some top jobs related to Customer Service Support/Call Center/Teleservice Operation, include Order Clerks, which have lots of job openings. Though there are higher paying jobs, like Order Clerks. The most available position for Customer Service Support/Call Center/Teleservice Operation majors is Customer Service Representatives.

Top Paying Careers

These are the highest paying careers for Customer Service Support/Call Center/Teleservice Operation majors.

Most In-Demand Careers

These are the careers in highest demand for Customer Service Support/Call Center/Teleservice Operation majors.

Student Demographics

Total Students
78
Female Students
69 (88%)
Male Students
9 (11%)
Black or African American (41, 53%)
White (25, 32%)
Hispanic or Latino (8, 10%)
Asian (1, 1%)
Native Hawaiian or Other Pacific Islander (1, 1%)
Two or more races (1, 1%)
Race/ethnicity unknown (1, 1%)
American Indian or Alaska Native (0, <1%)
U.S. Nonresident (0, <1%)

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