Baggage Porters and Bellhops

People in this career often have these skills:

• Service Orientation - Actively looking for ways to help people.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
• Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
• Speech Recognition - The ability to identify and understand the speech of another person.

People in this career often do these activities:

• Handle luggage or other possessions for patrons.
• Provide escort or transportation.
• Greet customers, patrons, or visitors.
• Clean facilities or work areas.
• Provide attraction or event information to patrons.

• Provide patrons with directions to locales or attractions.
• Explain regulations, policies, or procedures.
• Assist individuals with special needs.
• Deliver items.
• Monitor patron activities to identify problems or potential problems.
• Maintain financial or account records.
• Provide notifications to customers or patrons.
• Arrange items for use or display.
• Inspect facilities.
• Prepare administrative documents.
• Arrange services or reservations for patrons.

• Postal Service Mail Carriers

• Couriers and Messengers

• Parking Enforcement Workers

• Gambling Change Persons and Booth Cashiers

• Parking Attendants

• Funeral Attendants

• Shipping, Receiving, and Inventory Clerks

• Postal Service Clerks

• Security Guards