Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Account Representative, Accounts Receivable Specialist (AR Specialist), Bill Collector, Billing Representative, Collection Agent, Collection Representative, Collection Specialist, Collections Agent, Collections Analyst, Collections Officer, Collector, Customer Account Specialist, Debt Collector, Installment Loan Collector, Patient Access Specialist, Patient Account Representative, Telephone Collector
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Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics
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