Computer, Automated Teller, and Office Machine Repairers

People in this career often have these skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Repairing - Repairing machines or systems using the needed tools.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Troubleshooting - Determining causes of operating errors and deciding what to do about it.

People in this career often know a lot about:

• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

People in this career often have talent in:

• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.

• Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

People in this career often do these activities:

• Reassemble equipment after repair.
• Confer with customers or users to assess problems.
• Disassemble equipment to inspect for deficiencies.
• Train customers in the use of products.
• Calibrate equipment to specifications.

• Align equipment or machinery.
• Adjust equipment to ensure optimal performance.
• Replace worn, damaged, or defective mechanical parts.
• Repair worn, damaged, or defective mechanical parts.
• Travel to work sites to perform installation, repair or maintenance work.
• Maintain inventories of materials, equipment, or products.
• Order materials, supplies, or equipment.
• Test mechanical equipment to ensure proper functioning.
• Install programs onto computer or computer-controlled equipment.
• Clean equipment, parts, or tools to repair or maintain them in good working order.
• Lubricate equipment to allow proper functioning.
• Maintain repair or maintenance records.
• Test mechanical systems to ensure proper functioning.
• Document operational activities.
• Analyze test or performance data to assess equipment operation.
• Read technical information needed to perform maintenance or repairs.
• Install electrical components, equipment, or systems.
• Test electrical circuits or components for proper functioning.
• Assemble mechanical components or machine parts.
• Lay cables to connect equipment.
• Connect electrical components or equipment.
• Enter codes or other information into computers.
• Maintain work equipment or machinery.
• Train others in operational procedures.

• Computer User Support Specialists

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