Couriers and Messengers

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

People in this career often do these activities:

• Deliver items.
• Obtain written authorization to perform activities.
• Record shipping information.
• Relay information between personnel.
• Load materials or equipment.

• Operate vehicles or material-moving equipment.
• Sort mail.
• Unload materials or equipment.
• Analyze shipping information to make routing decisions.
• Confer with coworkers to coordinate work activities.
• Prepare outgoing mail.
• Provide notifications to customers or patrons.
• Operate office equipment.
• File documents or records.
• Maintain mechanical equipment.
• Distribute incoming mail.

• Postal Service Mail Carriers

• Shipping, Receiving, and Inventory Clerks

• Baggage Porters and Bellhops

• Postal Service Mail Sorters, Processors, and Processing Machine Operators

• Mail Clerks and Mail Machine Operators, Except Postal Service

• Light Truck Drivers

• Parking Enforcement Workers

• Meter Readers, Utilities

• Security Guards