Customs and Border Protection Officers

People in this career often have these skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Coordination - Adjusting actions in relation to others' actions.

People in this career often know a lot about:

• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Near Vision - The ability to see details at close range (within a few feet of the observer).

• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

People in this career often do these activities:

• Interview people to obtain information about actions or status of individuals.
• Examine personal documentation to ensure that it is valid.
• Detain suspects or witnesses.
• Inspect cargo to identify potential hazards.
• Locate suspicious objects or vehicles.

• Confiscate prohibited or dangerous items.
• Inform others about laws or regulations.
• Investigate illegal or suspicious activities.
• Collaborate with law enforcement or security agencies to share information.
• Testify at legal or legislative proceedings.
• Maintain operational records.
• Calculate tax information.
• Obtain property information.
• Investigate legal issues.

• Detectives and Criminal Investigators

• Police and Sheriff's Patrol Officers

• Police Identification and Records Officers

• Forensic Science Technicians

• Fire Inspectors and Investigators

• Fish and Game Wardens

• First-Line Supervisors of Police and Detectives

• Transit and Railroad Police