Demonstrators and Product Promoters

People in this career often have these skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Persuasion - Persuading others to change their minds or behavior.

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Speech Recognition - The ability to identify and understand the speech of another person.

People in this career often do these activities:

• Distribute promotional literature or samples to customers.
• Maintain records of sales or other business transactions.
• Sell products or services.
• Clean work areas.
• Explain technical product or service information to customers.

• Demonstrate products to consumers.
• Record sales or transactions data.
• Recommend products or services to customers.
• Study product information to acquire professional knowledge.
• Set up merchandise displays.
• Identify potential customers.
• Answer customer questions about goods or services.
• Gather customer or product information to determine customer needs.
• Advise customers on the use of products or services.
• Develop content for sales presentations or other materials.
• Stock products or parts.
• Deliver promotional presentations to current or prospective customers.
• Train sales personnel.
• Contact current or potential customers to promote products or services.
• Model cosmetics, clothing, or accessories.

• Retail Salespersons

• Postal Service Clerks

• Receptionists and Information Clerks

• Door-to-Door Sales Workers, News and Street Vendors, and Related Workers

• Shampooers

• Switchboard Operators, Including Answering Service

• Parts Salespersons

• Locker Room, Coatroom, and Dressing Room Attendants

• Hotel, Motel, and Resort Desk Clerks

• Fast Food and Counter Workers