Executive Secretaries and Executive Administrative Assistants

People in this career often have these skills:

• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation - Actively looking for ways to help people.

• Coordination - Adjusting actions in relation to others' actions.

People in this career often know a lot about:

• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Speech Recognition - The ability to identify and understand the speech of another person.

• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Speech Clarity - The ability to speak clearly so others can understand you.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

People in this career often do these activities:

• Schedule operational activities.
• Execute sales or other financial transactions.
• Make travel, accommodations, or entertainment arrangements for others.
• Prepare research or technical reports.
• Maintain medical records.

• Prepare documentation for contracts, transactions, or regulatory compliance.
• Manage clerical or administrative activities.
• Coordinate operational activities.
• Answer telephones to direct calls or provide information.
• Prepare business correspondence.
• Sort mail.
• Distribute incoming mail.
• Greet customers, patrons, or visitors.
• Compile data or documentation.
• Order materials, supplies, or equipment.
• Explain regulations, policies, or procedures.
• File documents or records.
• Read materials to determine needed actions.
• Develop organizational policies or programs.
• Perform administrative or clerical tasks.
• Confer with coworkers to coordinate work activities.
• Transcribe spoken or written information.
• Record information from meetings or other formal proceedings.
• Train personnel.
• Supervise clerical or administrative personnel.
• Inspect operational processes.

• Human Resources Assistants, Except Payroll and Timekeeping

• Legal Secretaries and Administrative Assistants

• Brokerage Clerks

• Bookkeeping, Accounting, and Auditing Clerks

• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

• Court, Municipal, and License Clerks

• Paralegals and Legal Assistants

• Eligibility Interviewers, Government Programs

• Loan Interviewers and Clerks

• Procurement Clerks