First-Line Supervisors of Correctional Officers

People in this career often have these skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Coordination - Adjusting actions in relation to others' actions.

• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Persuasion - Persuading others to change their minds or behavior.
• Negotiation - Bringing others together and trying to reconcile differences.

People in this career often know a lot about:

• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.

• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Speech Clarity - The ability to speak clearly so others can understand you.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Speech Recognition - The ability to identify and understand the speech of another person.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Far Vision - The ability to see details at a distance.

People in this career often do these activities:

• Count prison inmates or personnel.
• Use weapons or physical force to maintain security.
• Maintain professional knowledge or certifications.
• Respond to emergencies to provide assistance.
• Direct operations of correctional facilities.

• Locate suspicious objects or vehicles.
• Search individuals for illegal or dangerous items.
• Evaluate employee performance.
• Rescue people from hazardous situations.
• Administer first aid.
• Maintain operational records.
• Write operational reports.
• Train employees in proper work procedures.
• Resolve interpersonal conflicts.
• Prepare activity or work schedules.
• Review documents or materials for compliance with policies or regulations.
• Escort prisoners to courtrooms, prisons, or other facilities.
• Drive vehicles to transport individuals or equipment.
• Read materials to determine needed actions.
• Determine operational procedures.
• Discuss performance, complaints, or violations with supervisors.
• Supervise inmate activities.

• First-Line Supervisors of Police and Detectives

• Correctional Officers and Jailers

• Police and Sheriff's Patrol Officers

• Detectives and Criminal Investigators

• Residential Advisors

• First-Line Supervisors of Personal Service Workers

• First-Line Supervisors of Material-Moving Machine and Vehicle Operators

• First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand