First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers

People in this career often have these skills:

• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management - Managing one's own time and the time of others.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Speaking - Talking to others to convey information effectively.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Coordination - Adjusting actions in relation to others' actions.

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Near Vision - The ability to see details at close range (within a few feet of the observer).

People in this career often do these activities:

• Establish work standards.
• Plan employee work schedules.
• Inspect buildings or grounds to determine condition.
• Inspect work to ensure standards are met.
• Supervise maintenance workers.

• Plant greenery to improve landscape appearance.
• Irrigate lawns, trees, or plants.
• Trim trees or other vegetation.
• Provide information about landscaping services or costs.
• Prepare chemicals for work application.
• Instruct staff in work policies or procedures.
• Estimate maintenance service requirements or costs.
• Inspect landscaping to determine treatment needs.
• Inventory materials or equipment.
• Document work hours or activities.
• Evaluate current or prospective maintenance employees.
• Investigate work related complaints to determine corrective actions.
• Confer with coworkers to coordinate maintenance or cleaning activities.
• Determine resource needs.
• Recommend organizational process or policy changes.
• Remove snow.

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