What do they do?
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Also known as:
Bakery Manager, Delicatessen Manager, Department Manager, Department Supervisor, Floor Manager, Front End Manager, Grocery Manager, Key Carrier, Meat Department Manager, Parts Sales Manager, Retail Manager, Shift Manager, Store Manager
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Ranks #51 in job growth rate4,320Job Openings
Ranks #11 in net job growth
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- High school diploma equivalent (29%)
- Some college, no degree (28%)
- Bachelor's degree (22%)
- Associate's degree (10%)
- Less than high school diploma (6%)
- Master's degree (4%)
- Doctorate or Professional Degree (1%)
Most Popular Majors that prepare First-Line Supervisors of Retail Sales Workers
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#1
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Degrees Granted
162
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Female Students
70
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Male Students
92
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Median Starting Salary
$48,168
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#2
-
Degrees Granted
61
-
Female Students
32
-
Male Students
29
-
Median Starting Salary
$39,500
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#3
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Degrees Granted
38
-
Female Students
30
-
Male Students
8
-
Median Starting Salary
$48,168
-
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#4
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Degrees Granted
17
-
Female Students
9
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Male Students
8
-
Median Starting Salary
$39,500
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#5
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Degrees Granted
10
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Female Students
9
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Male Students
1
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Median Starting Salary
$37,600
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People in this career often have these skills:
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking - Talking to others to convey information effectively.
- Service Orientation - Actively looking for ways to help people.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Coordination - Adjusting actions in relation to others' actions.
People in this career often know a lot about:
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
People in this career often have talent in:
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity - The ability to speak clearly so others can understand you.
- Speech Recognition - The ability to identify and understand the speech of another person.
People in this career often do these activities:
- Greet customers, patrons, or visitors.
- Answer customer questions about goods or services.
- Supervise sales or support personnel.
- Establish operational policies.
- Examine condition of property or products.
- Monitor sales activities.
- Train sales personnel.
- Assign duties or work schedules to employees.
- Maintain records of sales or other business transactions.
- Develop marketing plans or strategies.
- Set up merchandise displays.
- Coordinate sales campaigns.
- Clean work areas.
- Sell products or services.
- Prepare financial documents, reports, or budgets.
- Monitor inventories of products or materials.
- Purchase stocks of merchandise or supplies.
- Monitor work areas to provide security.
- Authorize financial actions.
- Prepare operational budgets.
- Monitor market conditions or trends.
This page includes data from:
Career data: O*NET 28.3 Database
by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA
Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics
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