Loan Interviewers and Clerks

People in this career often have these skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Speech Clarity - The ability to speak clearly so others can understand you.

• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

People in this career often do these activities:

• Verify accuracy of financial or transactional data.
• Compile data or documentation.
• Maintain financial or account records.
• Prepare documentation for contracts, transactions, or regulatory compliance.
• Provide notifications to customers or patrons.

• Obtain personal or financial information about customers or applicants.
• Determine the value of goods or services.
• Interview employees, customers, or others to collect information.
• Prepare business correspondence.
• Type documents.
• Monitor financial information.
• Calculate financial data.
• Arrange insurance coverage.
• Discuss account status or activity with customers or patrons.
• Collect deposits, payments or fees.
• Schedule appointments.
• Negotiate financial arrangements.

• Brokerage Clerks

• Tax Examiners and Collectors, and Revenue Agents

• Loan Officers

• Tax Preparers

• Bookkeeping, Accounting, and Auditing Clerks

• Executive Secretaries and Executive Administrative Assistants

• Paralegals and Legal Assistants

• Customer Service Representatives

• Credit Analysts

• Billing and Posting Clerks