Parts Salespersons

People in this career often have these skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Persuasion - Persuading others to change their minds or behavior.
• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Service Orientation - Actively looking for ways to help people.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Speech Recognition - The ability to identify and understand the speech of another person.

• Speech Clarity - The ability to speak clearly so others can understand you.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Written Expression - The ability to communicate information and ideas in writing so others will understand.

People in this career often do these activities:

• Process sales or other transactions.
• Explain technical product or service information to customers.
• Order materials, supplies, or equipment.
• Take product orders from customers.
• Monitor inventories of products or materials.

• Prepare sales or other contracts.
• Gather customer or product information to determine customer needs.
• Examine condition of property or products.
• Analyze shipping information to make routing decisions.
• Calculate shipping costs.
• Stock products or parts.
• Clean work areas.
• Set up merchandise displays.
• Advise customers on the use of products or services.
• Demonstrate products to consumers.
• Measure product or material dimensions.
• Arrange delivery of goods or services.
• Repair parts or assemblies.

• Retail Salespersons

• Order Clerks

• Postal Service Clerks

• Hotel, Motel, and Resort Desk Clerks

• Tellers

• Counter and Rental Clerks

• Weighers, Measurers, Checkers, and Samplers, Recordkeeping

• Gambling Change Persons and Booth Cashiers

• Production, Planning, and Expediting Clerks

• Receptionists and Information Clerks