What do they do?

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

Also known as:

Massage Department Manager, Salon Manager, Spa and Guest Experience Director, Spa Director, Spa Manager, Spa Supervisor

Typical Wages

Wages$0$20K$40K$60K$80K$100KPercentiles10th25thMedian75th90th$31k$41k$57k$73k$99k

Projected Growth Rate

Little to no change

Employment of Personal Service Managers, All Other is projected to show little or no change from 2022 to 2032.

Projected Employment in OH

No Data Available
Employment202220326060
  • 0%

    Change

    Ranks #31 in job growth rate
    0

    Job Openings

    Ranks #38 in net job growth

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Education Level

Percent of workers in this field with these degrees:

  • Bachelor's degree  (35%)
  • Master's degree  (18%)
  • Some college, no degree  (18%)
  • High school diploma equivalent  (15%)
  • Associate's degree  (8%)
  • Doctorate or Professional Degree  (4%)
  • Less than high school diploma  (4%)

Typical College Majors

Most Popular Majors that prepare Spa Managers

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People in this career often have these skills:

  • Speaking - Talking to others to convey information effectively.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Coordination - Adjusting actions in relation to others' actions.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Service Orientation - Actively looking for ways to help people.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Persuasion - Persuading others to change their minds or behavior.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Time Management - Managing one's own time and the time of others.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Instructing - Teaching others how to do something.
  • Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

People in this career often know a lot about:

  • Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

People in this career often have talent in:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

People in this career often do these activities:

  • Resolve customer complaints or problems.
  • Schedule appointments.
  • Maintain client information or service records.
  • Arrange facility schedules.
  • Maintain financial or account records.
  • Monitor operational quality or safety.
  • Develop plans for programs or services.
  • Sell products or services.
  • Perform human resources activities.
  • Evaluate employee performance.
  • Maintain supply or equipment inventories.
  • Order materials, supplies, or equipment.
  • Manage budgets for personal services operations.
  • Train service staff.
  • Maintain professional knowledge or certifications.
  • Direct facility maintenance or repair activities.
  • Verify patron or staff credentials.
  • Assign duties or work schedules to employees.
  • Inspect equipment to ensure proper functioning.
  • Supervise service workers.

This page includes data from:

O*NET OnLine Career data: O*NET 28.3 Database by the U.S. Department of Labor, Employment and Training Administration (“USDOL/ETA”). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA

U.S. Bureau of Labor Statistics Logo Occupation statistics: USDOL U.S. Bureau of Labor Statistics Occupational Employment Statistics

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