Tax Examiners and Collectors, and Revenue Agents

People in this career often have these skills:

• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

People in this career often have talent in:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Speech Recognition - The ability to identify and understand the speech of another person.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.

People in this career often do these activities:

• Collect payments for goods or services.
• Inform individuals or organizations of status or findings.
• Develop financial plans for clients.
• Verify accuracy of records.
• Assess financial status of clients.

• Verify accuracy of financial information.
• Examine financial records.
• Explain regulations, policies, or procedures.
• Document information related to legal proceedings.
• Oversee business processes.
• Correspond with customers to answer questions or resolve complaints.
• Update knowledge of legal or regulatory environments.
• Communicate with government agencies.
• Gather financial records.
• Examine financial records or processes.
• Testify at legal or legislative proceedings.
• Collect evidence for legal proceedings.
• Prepare legal or investigatory documentation.
• Maintain data in information systems or databases.
• Negotiate agreements to resolve disputes.
• Develop financial analysis methods.
• Advise others on financial matters.

• Loan Officers

• Brokerage Clerks

• Loan Interviewers and Clerks

• Eligibility Interviewers, Government Programs

• Human Resources Assistants, Except Payroll and Timekeeping

• Tax Preparers

• Court, Municipal, and License Clerks

• Administrative Services Managers

• Procurement Clerks

• Bookkeeping, Accounting, and Auditing Clerks