Ushers, Lobby Attendants, and Ticket Takers

People in this career often have these skills:

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

People in this career often know a lot about:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

People in this career often have talent in:

• Speech Clarity - The ability to speak clearly so others can understand you.

People in this career often do these activities:

• Greet customers, patrons, or visitors.
• Sell products or services.
• Prepare operational reports or records.
• Provide attraction or event information to patrons.
• Clean facilities or work areas.

• Mediate disputes.
• Resolve customer complaints or problems.
• Maintain supply or equipment inventories.
• Verify patron or staff credentials.
• Assist individuals with special needs.
• Usher patrons to seats or exits.
• Provide patrons with directions to locales or attractions.
• Monitor environment to ensure safety.
• Respond to customer inquiries.
• Respond to customer problems or complaints.
• Arrange artwork, products, or props.
• Collaborate with others to develop or refine designs.
• Provide notifications to customers or patrons.
• Supervise service workers.
• Assign duties or work schedules to employees.

• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

• Cashiers

• Waiters and Waitresses

• Fast Food and Counter Workers

• Dining Room and Cafeteria Attendants and Bartender Helpers

• Locker Room, Coatroom, and Dressing Room Attendants

• Food Servers, Nonrestaurant

• Stockers and Order Fillers

• Food Preparation Workers